We aim to maintain transparency and trust in everything we do. Since RajyaBhasha.com (powered by Ashvath Resources LLP) provides both digital educational services and physical products such as books or merchandise (when launched), our policy distinguishes between the two.
Payments made through our payment gateway for digital services (e.g., EduRise, LearnLens, Google Classroom, LMS access) are non-refundable once access is granted or services are availed.
We do not entertain cancellations or refunds for:
Student registrations
Access to LMS, or EduRise/LearnLens tools
Any downloadable or accessed learning material
Exception: Refunds may be granted only in the case of a verified technical failure (e.g., payment processed but access not granted).
Physical Products(When launched) returns are eligible only if:
Returns are eligible only if:
The product received is damaged, defective, or incorrect.
The return request is raised within 7 days of delivery.
To initiate a return:
Email us at connect@rajyabhasha.com or rajyabhasha.edu@gmail.com with your order details and a clear photo/video of the issue.
The item must be unused, in its original condition, and in its original packaging.
Physical Products(When launched) refunds are eligible only if:
Refunds may be issued only in case of:
Verified technical errors in service access.
Failure to deliver the promised service.
Requests must be made within 7 days of payment and must include valid reasons and proof.
Shipping charges (if applicable) are non-refundable unless the error is on our part.
Transaction or platform charges deducted by the payment gateway are non-refundable, unless due to an error on our part.
Services already rendered (e.g., accessed assignments, live sessions, completed courses) are strictly non-refundable.
